Thank you for choosing Mom’s Bento Box for your lunchbox needs. We strive to provide you with the best shopping experience, including a seamless shipping process. Please read our Shipping Policy to understand how we process and deliver your orders. If you have any questions or need assistance, feel free to reach out to us at [email protected].

Order Processing Time:
All orders are processed within 7 days, excluding weekends and holidays. We work diligently to fulfill and ship your orders as quickly as possible.

Shipping Methods and Delivery Time:
We offer various shipping methods to suit your preferences. Shipping times may vary based on your location and the shipping option chosen during checkout.

• Standard Shipping: 5-7 days
• Expedited Shipping: 5-10 days

 Please note that delivery times are estimates and not guaranteed. Factors such as weather conditions or unforeseen circumstances may affect the actual delivery date.

Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with your tracking information. This allows you to monitor the status and location of your package until it arrives at your doorstep.

Shipping Fees:
Shipping fees are calculated based on your order’s weight, dimensions, shipping method, and destination. The shipping cost will be displayed during the checkout process before finalizing your purchase.

International Shipping:
Mom’s Bento Box offers international shipping to select countries. Please be aware that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These additional charges, if applicable, are the recipient’s responsibility and are not included in the order total.

Undeliverable Packages:
If a package is undeliverable due to an incorrect shipping address provided by the customer, refused delivery, or other reasons beyond our control, the package will be returned to us. We will contact you to arrange reshipment, and additional shipping fees may apply.

Order Changes and Cancellations:
If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request. However, once the order is processed and shipped, changes may not be possible.

Shipping Delays:
While we strive for timely delivery, unforeseen circumstances, such as weather delays or carrier disruptions, may occasionally impact shipping times. We appreciate your patience and understanding during such situations.

Contact Us:
If you have any questions or concerns about our Shipping Policy or the status of your order, please contact us at: Email: [email protected]

By shopping with Mom’s Bento Box, you agree to comply with the terms and conditions outlined in this Shipping Policy. Thank you for choosing us as your lunchbox destination!